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Mileage Investigations: Ensuring the Accuracy of a Vehicle's Odometer
Mileage Investigations: Ensuring the Accuracy of a Vehicle's Odometer

An overview of the mileage investigation service offered by MotorCheck

Shane avatar
Written by Shane
Updated over a week ago

When checking the history of a used vehicle, one of the most crucial factors to consider is its mileage. Accurate mileage can significantly impact the vehicle's value, maintenance needs, and overall reliability. At MotorCheck, we understand the importance of trustworthy mileage information, and our Mileage Investigations service is designed to help you verify and certify the authenticity of a vehicle's odometer history on our MotorCheck reports.

Reasons for Conducting a Mileage Investigation

Our users may want to carry out a mileage investigation for several reasons:

  1. Correcting Known Errors: To correct a known error that has been recorded incorrectly in the past.

  2. Certification for Franchised Dealers: To certify the current mileage against MotorCheck's database, which is often required for franchised dealers' approved used car schemes.

  3. Investigating Anomalies: To investigate an anomaly in the vehicle's record and determine if the car's odometer has been interfered with.

Launching a Mileage Investigation

When an investigation is launched, the user has the option of providing the following information:

  1. The V5C Number: This allows us to identify the source of the MOT readings and make amendments if necessary.

  2. Service History: Any additional service history can be submitted and will be added to our mileage database, which is taken into account during the investigation.

The Investigation Process

Each investigation involves a thorough examination of the mileage records for the vehicle in question. We have specific requirements for records based on the age of the vehicle and will exhaust all available sources before certifying a vehicle's mileage. This process includes:

  1. DVLA and MOT Records: Cross-referencing official records for consistency.

  2. Service History Records: Verifying mileage against service history documentation.

  3. Leasing History: Checking mileage records from leasing companies.

  4. Previous Advertisement History: Analyzing mileage data from past advertisements.

  5. Correspondence with Previous Owners: If necessary, contacting previous owners to verify mileage.

Making a Determination and Certifying the Vehicle's Mileage

Once the mileage records are collated, our Mileage Investigation team will assess the veracity of each record and remove any that are considered data input errors. Only after this meticulous review will a final determination be made, certifying whether the vehicle has a mileage discrepancy or not.

With MotorCheck’s Mileage Investigations, you can trust that you’re getting reliable information to make an informed decision. Protect yourself from odometer fraud and invest in a vehicle with confidence by using our comprehensive mileage verification service.

For any further assistance or inquiries, please contact our support team. We're here to help you every step of the way.

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